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About Pristine Air Heating and Cooling
Pristine Air Heating and Cooling LLC is an HVAC contractor based in Deer Park, New York, serving Suffolk County residents. The company holds a 3.9-star rating from 7 customer reviews, reflecting a mix of experiences. Their service territory encompasses multiple communities including North Babylon, Wyandanch, Brentwood, Farmingdale, Bay Shore, Dix Hills, and Melville. The business operates from 165 Maida Ave. in Deer Park and can be reached at (631) 336-0602.
The company maintains an online resource center with educational content addressing common homeowner concerns, including guidance on AC maintenance, hidden HVAC problems, mini split advantages and disadvantages, and practical rules like the 3-minute AC rule. Their website also discusses topics such as repair versus replacement decisions and the effectiveness of leak sealers, demonstrating an effort to educate potential customers before they commit to service.
Customer reviews highlight specific service experiences with this contractor. Reviewer Jeremiah Manigat praised technician Vladimir for arriving on time, providing a transparent estimate, and thoroughly explaining the diagnostic process. Tatiana Thomas described the team as courteous, knowledgeable, and responsive, noting the technicians worked efficiently and left her home spotless. However, two negative reviews cited unresolved furnace issues and poor communication following an installation, indicating inconsistent service quality.
What Customers Say
4 of 7 reviewers awarded 5 stars, praising technician Vladimir's punctuality and transparency, the team's courteous communication, and efficient work. Negative reviews cite unresolved furnace problems and communication failures after installation, with one reviewer noting the issue was not fixed and another stating repeated calls went unanswered.
Services
AC Repair & Maintenance
Diagnose and repair air conditioning systems, perform tune-ups to ensure optimal performance and efficiency.
Heating System Service
Service and repair heating systems including furnaces and heat pumps for residential properties.
System Installation
Install new HVAC systems including central air conditioning and heating equipment for homes.
Indoor Air Quality Solutions
Address indoor air quality concerns through system improvements and recommendations.
Ductwork Assessment
Evaluate ductwork condition and efficiency as part of comprehensive system diagnostics.
Emergency HVAC Repairs
Provide urgent repair services for heating and cooling system failures requiring immediate attention.