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Claim This BusinessAbout Proactive Home Services
Proactive Home Services holds a 4.8-star rating across 272 verified customer reviews, establishing them as a highly regarded HVAC, heating, and plumbing contractor serving Nassau County and Long Island. Their comprehensive service portfolio covers air conditioning installations, repairs, and tune-ups alongside heating system work including boiler repairs, furnace replacements, and heat pump services. The company also handles plumbing needs ranging from drain cleaning and fixture repairs to water heater installations and complete repiping projects. Homeowners in communities throughout the region can access these services through their (516) 593-9092 contact line.
The company distinguishes itself through a dual approach of responsive emergency availability and proactive system maintenance. Website text confirms their technicians maintain 24/7 standby capability for urgent calls, while their name reflects a philosophical commitment to preventing problems before they occur. Their service model emphasizes customer education about routine maintenance benefits, positioning preventative care as a strategy for reducing long-term repair costs. This combination of reactive availability and preventive focus allows them to address both immediate system failures and ongoing equipment performance optimization.
Customer reviews illuminate specific technician interactions that reinforce the company's service reputation. Reviewers recount Dan arriving same-day during an extreme heat wave to repair central air conditioning, while another technician named Ted completed a boiler repair within 45 minutes after thoroughly explaining the issue to the customer. Multiple reviewers highlight reasonable pricing alongside technical expertise, and several accounts describe the same technicians returning for follow-up work, indicating consistent technician assignment and follow-through on previous diagnoses.
What Customers Say
Eight reviewed customers awarded perfect 5-star ratings, with three specifically naming technicians Dan, Mike, and Ted. Four reviewers mention same-day or prompt response times, while two accounts reference reasonable pricing as a distinguishing factor. All reviewed customers describe the company as reliable, professional, and knowledgeable.
Services
Air Conditioning Services
Complete AC solutions including new installations, repairs, tune-ups, and duct services for residential systems.
Heating System Services
Boiler and furnace repair, replacement, heat pump services, oil to gas conversions, and heating tune-ups.
Indoor Air Quality
IAQ assessments and solutions to improve air circulation and filtration throughout the home.
Plumbing Repairs
Comprehensive plumbing repairs addressing leaks, pipe issues, and system diagnostics.
Water Heater Services
Installation and repair of traditional and tankless water heating systems.
Drain Cleaning
Professional drain clearing services to restore proper plumbing flow and prevent backups.
Fixture Installation
Installation and repair of plumbing fixtures including dishwashers, faucets, and appliances.