Professional Service

Professional Service operates as a plumber serving Bergen County, New Jersey, and the greater New York metropolitan area. With a 4.9-star rating accumulated across 168 customer reviews, the company has established a consistent track record of residential plumbing and heating work. The business handles common household needs including water heater installations, leak repairs, pipe replacements, and heating system service. Reviewers specifically mention the company serving Saddle River and surrounding Bergen County communities, with customers noting reliance on this team for ongoing home maintenance needs.

What distinguishes this contractor from larger plumbing operations is the personalized, responsive approach described across multiple reviews. Customers highlight that the same team member who provides diagnostic insight will also complete the installation, creating continuity that larger companies with rotating technicians often lack. Several reviewers contrast this model with both cheaper contractors they found less dependable and larger companies with higher price points. The company appears to prioritize availability for urgent situations, with documented cases of same-night emergency response.

Customers share specific scenarios illustrating the service approach. One reviewer describes a shower plumbing issue resolved at 11pm after a full day of work. Another details a boiler replacement completed within 24 hours of the initial emergency call, with installation finished by 10pm the same day the new equipment arrived. A third reviewer recounts multiple service calls over six years spanning water heaters, pool plumbing, and heating system repairs, noting the technician provided troubleshooting guidance over phone video calls when busy with other jobs. These accounts consistently emphasize the technician's willingness to go beyond standard service expectations.