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About S.O.M Home Improvement
S.O.M Home Improvement operates as a general contractor serving New York, NY and holds a 4.9-star rating across 18 client reviews. The company specializes in comprehensive home renovations including bathroom remodels, kitchen updates, and full-scale property improvements. Their service approach emphasizes transparent communication and meticulous attention to detail throughout every project phase.
What distinguishes S.O.M Home Improvement from typical contractors is their commitment to addressing issues that other professionals might overlook. Reviewers consistently note their willingness to tackle complex conversions, such as transforming tub installations into walk-in showers while managing associated electrical and ductwork modifications. Their pricing receives repeated praise for reasonableness, and multiple clients highlight that the team leaves spaces cleaner than they found them.
Sarah Ludwig describes a full bathroom renovation requiring window removal, electrical upgrades, ductwork modifications, and tile installation. She notes Santiago and his team addressed numerous small issues that most contractors would ignore, maintaining very transparent communication throughout. Hiroyuki Kiyono, who has worked with over ten contractors, identifies Santiago as the most reliable professional he has hired, specifically mentioning punctual arrival and correct work completion. Charlie Wagner praises the team's ability to handle everything from electrical to plumbing in kitchen projects while maintaining skill, care, and respect for the homeowner's space.
What Customers Say
All 18 reviews award 5 stars, with Santiago specifically named across multiple reviews as the primary contact. Recurring themes include reliability, thorough cleanup, transparent communication, and handling multiple trades (electrical, plumbing, ductwork) in single projects. Reviewers characterize pricing as reasonable and note the team's willingness to address issues others would ignore.