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About ServicePros
ServicePros holds a 5-star rating across 15 verified reviews in the New York area, establishing a strong reputation for both carpet cleaning and HVAC services. Multiple reviewers describe the team as professional, punctual, and knowledgeable, with particular praise for transparent pricing and respectful service. The business appears to serve residential clients throughout New York, addressing common household needs from carpet stains to emergency climate control repairs.
What distinguishes ServicePros from competitors is their commitment to upfront pricing and honest recommendations. Reviewers consistently note that technicians explain everything clearly without attempting unnecessary upsells, a frustration many homeowners face when hiring service contractors. The team arrives on time, remembers repeat customers from previous visits, and provides detailed quotes before beginning any work. This transparency extends to their service process, with technicians sharing before-and-photos throughout carpet cleaning jobs so clients can track progress.
Customer stories reveal the depth of ServicePros' expertise. One reviewer recounts a same-day emergency during the hottest day of the year when their AC failed completely; the team arrived within two hours and restored cooling by evening. Another client specifically mentions technician Troy removing a large red wine stain from upholstery that other services had declared impossible to treat. These scenarios demonstrate both the technical skill and the reliability that New York homeowners depend on when facing urgent household problems.
What Customers Say
All 15 reviewers award 5 stars, with two technicians named specifically, Troy receives multiple mentions for carpet stain removal and professionalism, while another tech is praised for rapid AC repair during a heat wave emergency. Recurring themes include transparent pricing, no upselling, punctual arrival, and memorable customer care that leads to repeat business.
Services
Carpet Cleaning
Deep cleaning for residential carpets, including stain removal and pet odor treatment.
Upholstery Cleaning
Professional furniture cleaning, with one reviewer noting red wine stain removal from sofas.
AC Repair
Emergency air conditioning repair with same-day service availability for breakdowns.
AC Installation
Installation of new cooling systems for residential homes.
Furnace Installation
Complete furnace replacement and new system installation services.
HVAC System Replacement
Full heating and cooling system upgrades for older equipment.
Dryer Vent Cleaning
Cleaning services for dryer vents to improve home safety and efficiency.