Smiley Drain Cleaning & Plumbing

Smiley Drain Cleaning & Plumbing holds a 4.9-star rating across 155 reviews in the New York metro area, with particular strength serving Bergen County communities. The company specializes in drain cleaning and plumbing services, handling everything from routine clogs to severe sewer line emergencies. Reviewers consistently mention the company responds quickly to calls, with technicians arriving within hours of contact and sometimes within 30 minutes for urgent situations. The business offers same-day appointments when available and provides free estimates before beginning work.

The company distinguishes itself through technical expertise in diagnosing difficult plumbing problems. Multiple reviewers mention the use of video camera inspection to pinpoint blockages without destructive digging, allowing targeted repairs. Hydro jetting services clear stubborn clogs and tree root intrusions that traditional snaking cannot address. Technicians work on challenging pipe configurations, including older cast iron systems that require specialized handling. All quoted work is presented upfront, and jobs are completed the same day when possible.

Customer stories from reviews reveal specific scenarios technicians have handled. Stan worked in an awkward location to access a cleanout on an older cast iron pipe that was difficult to open, solving a severe main line clog another company could not easily address. Another reviewer described a sewer backup emergency where Stan arrived within the hour, resolving the issue with professional efficiency. The team accommodates last-minute Sunday night appointment requests, following up Monday afternoon as requested. Technicians answer questions thoroughly throughout the job and explain what work was performed.