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About Straight Up Plumbing & Heating
Straight Up Plumbing & Heating holds a 5-star rating across 2 verified reviews in New York, NY. The business operates as a plumber serving residential clients throughout the city. While the company maintains an established online presence via straightuphvac.com, specific details regarding licensing, years in operation, or franchise affiliation are not publicly disclosed. Prospective clients can reach the team directly at (845) 744-6724 during standard business hours.
The company distinguishes itself through responsive emergency service and transparent communication. Reviewers note that Straight Up Plumbing & Heating provides practical guidance over the phone, helping homeowners take immediate action during urgent situations such as water heater failures. The business completes full replacements including disposal of aging equipment, with one customer referencing installation of a 15-year-old unit. Service calls emphasize professional cleanup and leave premises orderly after completing work.
Nicole Anderson experienced a water heater emergency and contacted the company after discovering a leak. The reviewer reports that team members guided her through shutting down her water supply by phone, arriving at her location within an hour of the call. The crew installed a replacement heater, handling the entire process from removal of the old 15-year-old unit through final setup. Anderson specifically notes the technicians cleaned all water from the site and describes the company as honest and upfront throughout the service interaction.
What Customers Say
Both reviews award 5 stars, with one reviewer specifically praising the company's rapid response time and honest communication. Recurring themes include same-day emergency arrival, professional cleanup after repairs, and transparent pricing discussion. No negative feedback appears in available reviews.
Services
Water Heater Repair & Replacement
Emergency leak response, full heater installation, and disposal of old units up to 15 years old.
Emergency Plumbing Services
Same-day response for urgent issues including water heater failures and leak mitigation.
Leak Detection & Repair
Identification and resolution of water leaks with professional cleanup following repairs.
Pipe Installation & Maintenance
Installation of new plumbing infrastructure and routine maintenance services.
Water Supply Services
Guidance on water supply management and shutoff procedures for homeowners.