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Claim This BusinessAbout Superior Plumbing, Heating, & Mechanical, LLC
Superior Plumbing, Heating, & Mechanical, LLC maintains a 4.9-star average across 168 Google reviews, positioning the company among the most highly-rated plumbing contractors serving New York City. Located in Queens at 87-16 101st Ave, the company dispatches technicians throughout all five NYC boroughs and Long Island. Their service model targets building owners, property managers, and residential customers seeking both scheduled maintenance and emergency plumbing response.
The contractor operates with 24/7 availability and same-day emergency response capability, distinguishing itself from competitors who restrict service windows. Website text emphasizes long-lasting solutions over temporary repairs, suggesting a focus on diagnosing root causes rather than applying band-aid fixes. The company handles specialized systems including backflow prevention devices, gas line installations, and pump services, work requiring NYC-specific permitting knowledge.
Multiple reviewers specifically named technicians Marco, Kevin, and Melvin, describing scenarios ranging from radiator repairs requiring fabric booties to protect flooring, to diagnosing a suspected leak that another contractor had misidentified. One reviewer detailed how Marco arrived during a holiday weekend to restore hot water in their building, while another praised the team's thorough pipe inspection and practical advice beyond the immediate service call.
What Customers Say
167 of 168 reviews award 5 stars, with technicians Marco, Kevin, Melvin, and Paul receiving named commendations for diagnostic skill, respectful home care, and clear communication. The single 1-star review cites a diagnostic disagreement about a leak source; positive reviews consistently mention helpful explanations and thorough work.
Services
Plumbing Repairs
General plumbing repair for residential and commercial systems, including leak fixes and fixture servicing.
Drain Cleaning & Maintenance
Drain clearing and preventive maintenance to prevent backups and ensure proper flow.
Heating & Boiler Services
Heating system repair, boiler maintenance, and radiator service for building-wide systems.
Backflow Prevention
Installation and testing of backflow prevention devices, required for NYC code compliance.
Gas Line Services
Gas line installation and repair work requiring NYC-specific licensing and safety protocols.
Pump Services
Pump system installation, repair, and maintenance for building water pressure systems.
Water Leak Detection
Non-invasive leak detection to identify hidden water intrusion before structural damage occurs.