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Claim This BusinessAbout Tonnage HVAC-R
Tonnage HVAC-R operates as a full-service heating, ventilation, air conditioning, and refrigeration installer and repair company serving the Greater NYC Metro and Tri-State Area. The business holds a 3.0-star rating derived from two customer reviews, positioning them among smaller contractors in the New York market. Their service coverage includes New York City proper along with surrounding suburban jurisdictions in the tri-state region, where they handle both new installations and repairs on existing equipment.
The contractor differentiates itself through turn-key installation services that handle every phase from initial assessment through final commissioning. Their on-site assessment and quoting process allows technicians to evaluate existing systems and provide equipment recommendations without requiring multiple service visits. The company emphasizes competitive pricing and stands behind their workmanship, offering a guarantee on completed installations. This approach addresses a common homeowner frustration with fragmented service where different contractors handle separate phases of an installation project.
Customer feedback highlights contrasting service experiences. One reviewer describes Tonnage as a comfort partner committed to going above and beyond, specifically praising technical expertise and genuine dedication to client comfort. A second review warns that sharing residential information with the company resulted in unwanted solicitations from unrelated sources, raising concerns about data handling practices.
What Customers Say
The two available reviews present sharply divided sentiment: one five-star review emphasizes technical skill and commitment to customer comfort, while a one-star review cites privacy concerns after receiving unwanted solicitations following address disclosure.
Services
New Equipment Installation
Complete installation of new HVAC systems including delivery, setup, and commissioning for residential and light commercial applications.
Turn-Key Installations
Full-service project management handling every phase from initial assessment through final system commissioning.
Equipment Assessment & Quoting
On-site evaluation of existing HVAC systems with detailed quotes for repairs or replacement equipment.
Existing Equipment Repairs
Diagnostic and repair services for malfunctioning heating, cooling, and refrigeration systems.
Preventive Maintenance
Scheduled maintenance services designed to extend equipment lifespan and maintain system efficiency.