Top Tier Plumbing & Heating LLC.

Top Tier Plumbing & Heating LLC serves the New York City area as a dedicated plumbing contractor with a perfect 5-star rating across 23 customer reviews. The business operates under the category of plumber and maintains a presence in the New York market, offering residential plumbing services to homeowners throughout the city. Their commitment to quality service is reflected in the consistent positive feedback from customers who have entrusted them with various plumbing needs, from routine installations to emergency repairs.

What distinguishes Top Tier Plumbing & Heating from other contractors in the competitive New York market is their demonstrated ability to respond to urgent situations. Multiple reviewers specifically mention same-day service capabilities, including scenarios that required evening or weekend attention. The team has shown expertise with Navien units, a specialized heating system that requires specific technical knowledge. Customers consistently note that the technicians take time to explain the work being performed and provide thorough explanations of the issues and solutions.

Customer experiences paint a clear picture of the service you can expect. When Barry Rauch faced a pilot light failure on a Saturday evening just before Christmas, the team responded and completed the work that same night despite other contractors indicating multi-day wait times. Massiel Ortiz experienced a similar priority response when her hot water heater stopped working, with Sanel arriving the same day and resolving the issue promptly. Ezra Benson required Navien unit servicing and leak identification, work that was described as outstanding with clear communication throughout the process. The crew handled a sewer main replacement and slop sink installation for SSS Savage, completing the work efficiently and described as timely.