Tower Enterprises
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About Tower Enterprises
Tower Enterprises serves New York, NY as an HVAC contractor with a rating of 3.7 stars drawn from 6 customer reviews. The company operates standard weekday hours from 9 AM to 5 PM, Monday through Friday, and remains closed on weekends. Reviewers describe experiences ranging from ductless AC and heat pump installations to troubleshooting new equipment that failed shortly after installation.
Customer feedback presents sharply divided perspectives on service quality. Five reviewers describe positive experiences highlighting responsive communication, professional installations, and timely project completion for ductless heating and cooling upgrades. One reviewer recounts a significantly different experience involving an extended nine-month timeline to complete an AC installation, followed by equipment failure within weeks and multiple attempts to obtain repairs.
Specific scenarios mentioned across reviews include a ductless AC and heat system installation described as exactly the upgrade a home needed, and another customer's report of equipment malfunction after just 18 days of operation. The contrast in these experiences suggests service outcomes may vary based on project complexity and individual circumstances.
What Customers Say
Of 6 reviews, 5 give 5-star ratings and praise the company's responsiveness and professional ductless AC and heat installations. One 1-star review describes a 9-month timeline from order to completion and equipment failure after 18 days, with ongoing repair attempts spanning 3 months. The positive reviews reference no specific technician names.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Ductless AC and Heat Pump Installation
Mini-split systems for homes lacking existing ductwork, providing both cooling and heating from a single outdoor unit.
AC Repair
Diagnosis and repair of cooling system failures, including issues with newly installed equipment.
HVAC System Installation
Complete heating and cooling system installation, from initial quote through final setup.
Heating System Services
Services related to heat pump operation and heating functionality within HVAC systems.