True Professional Inc - Refrigeration Repair Service
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True Professional Inc - Refrigeration Repair Service operates as a refrigeration specialist in New York, NY, holding a 3.8-star average across 13 customer reviews. The company focuses on refrigerator repair, walk-in cooler maintenance, and heating system service for residential and light commercial clients across the metropolitan area. Reviewers describe the team as responsive and knowledgeable, with multiple accounts of same-day arrivals for urgent issues.
The company differentiates through rapid turnaround on emergency calls. Several reviewers note receiving service within an hour of their initial contact, a critical capability for both home refrigeration and commercial cooler systems. Alexander Cruz's review specifically mentions technician Chris arriving within the hour to diagnose a compressor failure, completing the repair within 40 minutes. The business handles condenser issues, temperature control problems, and refrigerant-related diagnostics.
Customer scenarios from reviews reveal specific service strengths. Jimmie Shults described a same-day heater repair where the team called back within 45 minutes and arrived within an hour of the initial inquiry. Matthew Wadsworth's experience involved a condensation leak inspection across both AC and heating units, with the technician checking all lines and verifying proper operation. The negative review from Nancy White documents a walk-in cooler temperature issue where the initial repair did not resolve the problem, and follow-up attempts were unsuccessful.
What Customers Say
4 of 6 detailed reviews mention same-day or within-one-hour response times. Positive reviews cite specific technicians and quick problem resolution, while the single 1-star review documents unresolved walk-in cooler issues and communication failures.
Services
Refrigerator Repair
Diagnosis and repair of residential refrigerator temperature issues, compressor failures, and cooling system problems.
Walk-in Cooler Service
Temperature control calibration and repair for commercial walk-in refrigeration units.
Heater Repair & Maintenance
Heating system diagnostics, repair, and tune-up services for residential units.
Air Conditioning Service
AC system inspections, leak detection, and cooling system maintenance.
Condensation Leak Repair
Identification and repair of condensation line leaks and related water intrusion issues.
Emergency Same-Day Service
Urgent repair calls with rapid response times, including same-day arrivals for critical failures.