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About Universal Air-Tec Inc.
Universal Air-Tec Inc. operates as an HVAC contractor in New York, NY, holding a 4.0-star rating derived from 4 customer reviews. This family-owned business specializes in residential heating and cooling system installations, with customers highlighting their professional approach and clear communication throughout service appointments.
The contractor distinguishes itself through responsive service and fair pricing, according to multiple reviewers. Mike, a technician mentioned by name in positive reviews, has handled same-day heat repairs and new system installations, with customers noting his ability to explain technical details and complete work efficiently.
Customer experiences vary significantly, with three reviewers awarding five stars for installation quality and responsive repairs, while one reviewer describes a concerning interaction involving a technician's conduct during a maintenance visit. The contrast suggests inconsistent customer service execution despite technical competence.
What Customers Say
3 of 4 reviewers praise the contractor for same-day heat repair response, fair pricing, and clear communication. The single one-star review cites poor technician behavior during a scheduled maintenance visit, while positive reviews specifically mention Mike by name for professional installation and repair work.
Services
Furnace Installation
Complete residential furnace installation for new and replacement systems, with professional setup and system explanation.
Central Air Installation
New central air system installation including proper sizing, placement, and testing for optimal cooling performance.
Heat Repair
Same-day heating system repair services for urgent issues, with fair pricing and efficient diagnostics.
AC Repair
Air conditioning repair services addressing cooling system malfunctions and performance issues.
HVAC Maintenance
Scheduled maintenance services for existing HVAC systems, though customer experiences with service visits vary.
System Diagnostics
Technical assessment of heating and cooling systems to identify issues and recommend solutions.