Value Service & Repair

Value Service & Repair operates as a family-owned commercial kitchen equipment provider serving New York, NY and Freeport, NY. With 40 years of experience in the industry, the company maintains full licensing and insurance while offering financing options to commercial clients. The business holds a 3.3-star rating across 14 customer reviews, with feedback spanning from highly satisfied clients praising specific technicians to dissatisfied customers raising concerns about pricing transparency and repair consistency. Their service area encompasses both New York and Freeport, with additional presence in Long Island communities.

The company distinguishes itself through its comprehensive multi-trade capabilities, handling refrigeration, ovens, appliances, plumbing, electrical, HVAC, and welding work from a single service call. This internal versatility allows them to address complex commercial kitchen issues that require expertise across multiple disciplines. A reviewer noted the company can repair equipment that other service providers refuse to attempt, suggesting specialized technical capabilities. The business maintains daily operating hours from 8am to 8pm, providing extended availability for commercial clients requiring service outside standard business hours.

Customer reviews reveal specific service scenarios worth noting. One reviewer described a same-day priority response during extreme heat conditions, with a technician wearing protective equipment throughout the service call. Another client praised a technician named Steven for consistent quality work and reliable follow-through on service calls. However, multiple negative reviews cite concerns about repeated repairs on the same equipment, billing disputes, and warranty coverage rejections, suggesting potential inconsistency in service outcomes across different technicians or job types.