Viking And SubZero Appliance Repair Service

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About Viking And SubZero Appliance Repair Service
Viking And SubZero Appliance Repair Service holds a 4.7-star rating across 71 client reviews in New York City, where they specialize exclusively in Sub-Zero and Viking appliance repairs. Operating across Manhattan, their certified technicians service refrigerators, freezers, wine coolers, ice makers, and undercounter units. The company maintains standard weekday and weekend hours from 8 AM to 6 PM, serving residential clients throughout the city.
What distinguishes this contractor is their narrow focus on premium refrigeration brands rather than generalized appliance repair. Their website emphasizes factory-certified parts and professional repair protocols specifically for Sub-Zero equipment, positioning themselves as specialists for luxury refrigerator owners who may not trust generalist repair services with high-end appliances.
Reviewers mention specific technicians by name. One customer described Kevin as persistent and patient, making multiple service visits to repair a Sub-Zero refrigerator that had defeated other technicians for over a year. Another reviewer praised Alex for A/C installations in a small apartment building and named Leo for phone service, noting the team secured a partial refund on a parts purchase.
What Customers Say
Four positive reviews specifically name individual technicians, Kevin, Alex, and Leo, praising their diagnostic skill, patience, and follow-through on difficult repairs. A single 1-star review from November 2025 describes a problematic experience with cash prepayment, non-original parts, and missing documentation, which does not appear in the positive reviews. Across all 71 reviews, recurring praise targets technical expertise on Sub-Zero units, while the lone negative review centers on payment practices and communication.
Working Hours
| SundayToday | 8 AM–6 PM |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–6 PM |
Services
Sub-Zero Refrigerator Repair
Full diagnostic and repair services for all Sub-Zero refrigerator models, addressing cooling failures and component issues.
Sub-Zero Freezer Repair
Repair services for Sub-Zero freezer units, including frost buildup, temperature inconsistencies, and compressor problems.
Sub-Zero Wine Fridge Repair
Specialized repair for Sub-Zero wine coolers, maintaining proper temperature zones for wine preservation.
Sub-Zero Ice Maker Repair
Ice maker diagnostics and repair for Sub-Zero refrigerators, addressing production failures and water supply issues.
Undercounter Refrigerator Repair
Repair services for Sub-Zero undercounter refrigeration units installed in kitchens or entertainment areas.
Viking Appliance Repair
Repair services for Viking kitchen appliances, complementing their Sub-Zero specialization.