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About WJW HVAC-R
WJW HVAC-R operates as an HVAC contractor in New York, NY, maintaining a 4.8-star rating across 26 customer reviews. The business serves residential clients throughout the New York metropolitan area, handling heating, cooling, and related system needs. Reviewers consistently mention the company by its full name when recommending the service to others.
The contractor distinguishes itself through transparent troubleshooting practices that save customers money. Multiple reviewers describe receiving step-by-step guidance over the phone that resolved their issues without requiring an in-person visit. This approach, combined with fair pricing and a commitment to not overcharging, has generated strong word-of-mouth recommendations from satisfied clients.
Customers frequently describe specific scenarios where the technician went beyond expectations. One reviewer explained how William walked him through diagnosing a faulty Cad Cell Eye over the phone, enabling a $6 part replacement that saved hundreds in service calls. Another recounted an emergency call at 11:30pm when their boiler failed with a newborn in the house, resulting in same-day arrival and fair pricing. A third reviewer noted the technician diagnosed a thermostat issue in just two minutes, completing the repair promptly.
What Customers Say
All 26 reviews award 5 stars, with William named as the technician in most positive accounts. Recurring themes include honest assessments without upselling, fair pricing compared to other contractors, and willingness to troubleshoot over the phone before scheduling visits. Emergency availability and same-day response appear in multiple reviews.
Services
Central Air Conditioning Repair
Diagnosis and repair of cooling systems not blowing cold air or functioning improperly.
Boiler Service & Repair
Heating boiler maintenance including ignition issues, shutdown problems, and component replacement.
Thermostat Installation & Repair
Installation and troubleshooting of new thermostat units that are not operating correctly.
Emergency HVAC Service
Same-day and late-night emergency calls for heating or cooling failures.
Phone Troubleshooting & Diagnostics
Remote guidance to diagnose issues and identify needed parts before scheduling visits.