ZEN Plumbing & Heating

ZEN Plumbing & Heating holds a perfect 5.0-star rating across 14 verified reviews in New York, NY. The business operates as a plumbing and heating contractor, with customers consistently mentioning Ben as the technician handling service calls. Reviewers describe the company as reliable and professional, with multiple customers specifically noting Ben takes time to explain repairs in understandable terms. The business serves residential clients throughout New York City, with several reviewers recommending the company to friends and family after positive service experiences.

Without a published website, specific brand partnerships or specialized certifications remain undocumented. However, reviewers consistently mention fair and reasonable pricing for plumbing and heating work. One reviewer references boiler maintenance services, suggesting the company handles both plumbing and heating systems. The absence of online presence means potential clients rely heavily on word-of-mouth recommendations, which appear strong based on the consistent five-star ratings.

Multiple reviewers describe specific service scenarios that highlight the company's approach. One customer notes Ben was running late but proactively texted with an updated arrival time, then performed clean, quality work. Another reviewer describes Ben as intelligent and professional, noting he is among the best plumbers in the Tri-state area. Customers repeatedly mention the technician explains issues thoroughly and walks them through repairs in understandable language, transforming what could be confusing technical work into transparent service.