Kevin Woods Heating & Cooling

Kevin Woods Heating & Cooling serves Niagara Falls, NY as a heating contractor holding a 2.7-star rating from seven customer reviews. The business operates around the clock with 24-hour availability across all seven days, ensuring emergency heating and cooling support whenever residents need it. Reviewers describe Kevin Woods as the primary technician and point of contact, with customers specifically naming him in both positive and negative feedback about their service experiences.

The positive reviews for this contractor highlight several recurring themes. Customers repeatedly mention fair pricing on furnace installations, with one reviewer noting Kevin returned to bleed the lines after completing the job to ensure everything functioned properly. Another customer praised the technician's extensive knowledge of heating and air conditioning systems, describing him as a professional who delivers value. Several five-star reviews recommend the contractor for heating work and note they refer friends and family.

However, the negative reviews present a stark contrast that warrants attention from potential customers. Three separate reviewers report similar experiences: providing upfront payments ranging from a few hundred to two thousand dollars, then encountering significant communication breakdowns. One customer describes waiting for a furnace installation that never occurred after paying a deposit, with subsequent calls blocked. Another reviewer states they initiated small claims court proceedings. A third reviewer explicitly warns others to avoid this contractor. These patterns appear consistently across unrelated reviews.