Metalico Niagara Falls

Metalico Niagara Falls operates as part of the Metalico Buffalo network, serving the greater Niagara Falls area with scrap metal recycling services. Located at 2133 Maple Ave. in Niagara Falls, NY, this facility holds a 4.0-star rating drawn from 46 customer reviews. The business maintains regular operating hours Monday through Friday from 7:30 AM to 4:00 PM, with Saturday availability from 8:00 AM to 12:00 PM. As part of a multi-location operation spanning Buffalo and Niagara Falls, Metalico positions itself as a full-service scrap metal recycler serving both individual customers and commercial clients throughout Western New York.

What distinguishes Metalico from competing scrap facilities is its comprehensive service model and customer loyalty program. The business operates a VIP Rewards Club that allows customers to earn points on every pound of scrap recycled, redeemable for rewards. Their container services division accommodates projects of varying scale, from small residential cleanouts to large industrial demolition jobs. The company accepts a wide range of materials including automotive parts, industrial metals, electrical components, and plumbing fixtures, positioning them as a one-stop destination for nearly any scrap metal recycling need.

Customer experiences at this location reveal a team that divides opinions. Several reviewers highlight specific staff members who deliver exceptional service. Gina receives consistent praise for her professionalism and approachability. Reviewers mention yard personnel who carefully disassemble expensive pieces to maximize customer payouts. However, negative reviews cite confrontational interactions with certain staff members, particularly around closing times and inventory constraints. One reviewer describes an escalating dispute with a manager that resulted in the customer vowing never to return.