Sure-Fix Service Group Inc.

Sure-Fix Service Group Inc. operates from Niagara Falls, Ontario, serving the broader Niagara and Hamilton regions with HVAC, plumbing, and kitchen equipment services. The contractor maintains a 3.7-star rating drawn from 54 customer reviews, with around-the-clock availability for emergency calls. The company has been in operation for over 30 years, positioning itself as a long-established presence in the commercial and industrial HVAC market across the Niagara region.

What distinguishes Sure-Fix is its specialization in commercial and industrial heating systems, from forced air duct work to commercial water heaters capable of handling both space heating and domestic hot water needs. The contractor also maintains a dedicated restaurant services division, providing parts, service, and installation for cooking equipment, dishwashers, and glasswashers in the Hamilton/Niagara commercial food industry. Their maintenance programs target commercial businesses, industrial facilities, process industries, and government installations, offering structured HVAC upkeep designed to extend equipment lifespan.

Reviewers specifically mentioned technicians Nick and Tyler, who installed a new furnace for one customer and were described as working perfectly together while being particular about perfection and cleanup. Another reviewer praised Brad's plumbing team for fixing kitchen sink issues that had persisted since the home purchase, with the team following up days later to ensure everything remained functional. The office staff, particularly Joann and Kim, received repeated mentions for their positive demeanor and assistance with service scheduling.