Tumia Plumbing Co., Inc.

Tumia Plumbing Co., Inc. is a plumbing contractor serving Ontario, New York and surrounding communities with a 5-star rating from 20 customer reviews. The business operates Monday through Friday from 8 AM to 4 PM, maintaining consistent weekday availability for scheduled appointments. Reviewers indicate the company serves both Ontario and Webster, with one customer noting they were recommended by a friend, a pattern suggesting word-of-mouth reputation drives much of their client base. All 20 reviews award the full 5 stars, reflecting uniform customer satisfaction across diverse plumbing needs.

What distinguishes Tumia Plumbing Co. is the level of personal attention reviewers describe. Multiple customers mention same-day service availability, with one reviewer noting they could get Joe and Dan in the same day when their garbage disposal began leaking. Several reviewers praise the team's willingness to accommodate last-minute schedule changes, with one customer stating Joe moved his schedule around to accommodate an install request. A consistently mentioned detail is that technicians remove their shoes before entering customers' homes, a small but meaningful gesture that homeowners notice and appreciate.

Reviewers specific technicians and scenarios that illustrate the company's service approach. One reviewer describes Joe, Dave, and Zach arriving on time, calling ahead, and adding an extra kitchen sink faucet repair mid-appointment with a smile. Another customer recounts Joe and Dan completing a same-day garbage disposal replacement while explaining everything and leaving the space clean. A third reviewer mentions Joe Tumia and assistant Dan performing a water heater replacement with punctual, efficient, and thorough work. These named accounts provide potential customers with concrete expectations about who might arrive at their door and what the experience entails.