Bill Kolb Jr. Subaru

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About Bill Kolb Jr. Subaru
Bill Kolb Jr. Subaru serves Orangeburg, New York, as a Subaru dealership holding a 4.7-star rating drawn from 2,018 customer reviews. The dealership operates Monday through Thursday from 9 AM to 8 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 6 PM, with Sunday hours closed. Customers travel from surrounding communities including nearby towns in Rockland County to access the dealership's new Forester models and pre-owned vehicle selection. The high volume of reviews indicates a well-established presence in the local automotive market, with customers citing the convenience of the location approximately 10 minutes from residential areas.
The dealership differentiates itself through its dedicated service department, with reviewers specifically acknowledging staff who handle sensitive vehicle situations with care and discretion. One reviewer highlighted the Service Director's willingness to answer questions thoroughly and assist during uncomfortable automotive experiences, describing the team as professionals who go beyond standard expectations. The sales team includes representatives noted for transparency and professionalism throughout the vehicle purchase process.
Customer experiences at Bill Kolb Jr. Subaru reveal named staff members who leave lasting impressions. Alan Bass, the Service Director, received multiple commendations for being wonderful, kind, attentive, and incredibly helpful, with one reviewer noting he made an uncomfortable situation as comfortable as possible. A separate reviewer praised Mel, a sales team member, for maintaining professionalism and transparency throughout a vehicle purchase. The dealership also employs team members who assist with sensitive vehicle transport circumstances, with reviewers noting these employees demonstrate care in difficult situations.
What Customers Say
Of three sampled reviews, two award five stars praising specific staff members (Alan Bass as Service Director, Mel in sales), while one one-star review criticizes administrative delays in trade-in loan payoffs. Positive themes center on named technicians providing exceptional care during difficult situations, while negative feedback targets financial processing timelines rather than vehicle quality or mechanical service.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–8 PM |
| Tuesday | 9 AM–8 PM |
| Wednesday | 9 AM–8 PM |
| Thursday | 9 AM–8 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–6 PM |
Services
New Subaru Sales
Purchase new Subaru vehicles including the Forester model mentioned in customer reviews.
Pre-Owned Vehicle Sales
Selections of used cars and trade-ins available for purchase.
Vehicle Trade-In Processing
Accepts trade-in vehicles and handles loan payoff arrangements for previous owners.
Automotive Service & Repairs
Mechanical repairs and maintenance performed by technicians in the service department.
Sensitive Vehicle Situations Assistance
Staff assistance for customers dealing with difficult or sensitive automotive circumstances.
Finance & Loan Coordination
Financing arrangements through partnerships with lenders including USAA for vehicle purchases.