T.M. Faiella Heating & Cooling Services, Inc.

T.M. Faiella Heating & Cooling Services, Inc. operates as an HVAC contractor serving Ossining, New York, and surrounding Westchester County communities. With a rating of 2.4 stars across 10 customer reviews, the company provides heating and cooling system installation, repair, and maintenance services. The business appears to offer service contracts for residential customers, though prospective clients should carefully evaluate the mixed feedback regarding responsiveness and follow-through before committing.

The company employs technicians who reviewers specifically mention by name, including Jimmy, identified as a service technician who receives positive mention for his work quality. However, potential customers should note that the business does not maintain a publicly accessible website, limiting the ability to research specific service offerings, brand partnerships, or warranty information online. Those seeking detailed technical specifications or upfront pricing may need to contact the office directly.

Multiple reviewers describe scenarios where the company failed to return phone calls or complete scheduled service appointments. One customer reports waiting since May for a callback regarding a part replacement, while another describes an eight-month installation project that remains unfinished. Conversely, reviewers who successfully connected with the company praise specific team members, with Jimmy the technician and Meaghan in the office receiving commendation for their professionalism and skill.