Waterview Living

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About Waterview Living
Waterview Living is an apartment community in Ossining, NY, offering residential rentals with on-site maintenance services. The property maintains standard weekday hours from 9 AM to 6 PM and weekend hours from 10 AM to 5 PM, serving tenants in the Ossining area of Westchester County. With 31 customer reviews yielding a 3.7-star average rating, the complex has attracted both positive and critical feedback from residents. The property is located along the Hudson River in Ossining Township, a community known for its Main Street shops, parks, and diverse local culture.
The property emphasizes modern apartment finishes including stainless steel appliances, granite countertops, tile backsplashes, wood cabinetry, and newly renovated bathrooms with deep soaking tubs. Additional apartment features include full-size washer and dryer connections, extensive closet space, abundant natural light, and hardwood flooring options. The community offers a resident portal for service requests and maintains common areas for tenants. These amenities position the property as a middle-market rental option in the Ossining area.
Reviewers describe specific maintenance interactions with on-site staff. One resident mentions Dan addressing maintenance tickets, with crews arriving the same day for urgent issues or following up on open tickets within 24 hours. Another reviewer describes Evelyn facilitating repairs by facilities staff within 30 minutes of reporting issues, and advocating on the resident's behalf regarding billing discrepancies. A third resident notes problems with heating, hot water, and water leaks from upstairs neighbors, stating management was slow to address these persistent issues until repeated complaints.
What Customers Say
Three of four detailed reviews praise specific staff members (Dan, Evelyn, Roxy) for responsive maintenance and transparent billing, while one review cites persistent heating problems, water leaks, and management delays as major concerns. Positive feedback emphasizes same-day maintenance response and renovation quality, while negative feedback highlights pricing concerns and repair completeness.
Working Hours
| SundayToday | 10 AM–5 PM |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 10 AM–5 PM |
Services
Residential Leasing
Apartment rentals in Ossining with various floor plans available for prospective tenants.
Maintenance Requests
Tenant service requests submitted through online portal, handled by on-site maintenance staff.
Apartment Move-Ins
New resident move-ins with unit walkthroughs and initial condition assessments.
Common Area Upkeep
Cleaning and maintenance of shared building spaces and exterior grounds.
Appliance Maintenance
Repair and servicing of in-unit appliances including refrigerators, ovens, and washer/dryer connections.
HVAC Maintenance
Heating and cooling system repairs, though some reviews indicate inconsistent service quality.