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Claim This BusinessMendon Heating & Cooling, Inc. has been serving Pittsford, New York and the greater Monroe County area for multiple decades as a family-owned and operated HVAC contractor. The company maintains an impressive 5.0-star rating across 34 client reviews, with availability around the clock every day of the week. Homeowners in Pittsford, Fairport, and Henrietta rely on this team for furnace and air conditioning installation, routine maintenance, and emergency repairs. The business operates under full licensing and insurance, adhering to all New York state HVAC regulations.
What distinguishes Mendon Heating & Cooling from competitors is their commitment to transparent communication and quality artistry. Customers consistently report that the team explains technical details in accessible terms, helping homeowners make informed decisions about their systems. The company has demonstrated expertise across both heating and cooling domains, handling installations for systems ranging from traditional furnaces to modern smart thermostats controllable via smartphone applications. Their long-standing relationships with local electricians and other trade professionals enable coordinated multi-system upgrades when homes require electrical service improvements alongside HVAC work.
Customer stories from verified reviews highlight specific technicians who have earned trust within the community. Bob, identified as the owner or lead technician, has personally managed installations for customers who report 15- and 20-year relationships with the company. Jo Agosto specifically mentions working with Bob and Terry during an AC inspection, noting their willingness to answer questions about unrelated systems including a 15-year-old furnace. Daniel Hespen describes his second AC system installation in two decades, with the most recent project including a smart thermostat setup that required no electrical modifications. These relationships spanning decades reflect the consistency that drives the company's 5.0-star reputation.
All six detailed reviews award 5 stars, with recurring themes of honest communication, fair pricing, and Systems installed to absolute perfection. Three reviewers specifically mention the owner Bob by name, and two praise technicians Terry and the broader team. No negative reviews appear in the available sample, with criticism replaced by language like Our confidence in their service has never wavered.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete furnace installation including new unit placement, venting connections, and system testing for optimal heating performance.
Central AC and heat pump installation with refrigeration line set setup, refrigerant charging, and cooling performance verification.
Seasonal maintenance visits for filter changes, component inspection, and preventive adjustments extending system lifespan.
Diagnostic services and repair work addressing cooling failures, refrigerant leaks, compressor issues, and airflow problems.
Smart thermostat installation including WiFi connectivity setup for smartphone app control without electrical modifications.
Around-the-clock emergency availability for heating and cooling failures requiring immediate response.