Patriot Supply

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About Patriot Supply
Patriot Supply operates as a heating equipment supplier in Plainview, New York, serving both professional contractors and DIY homeowners across the Long Island region. The business maintains a 4.4-star rating from 59 customer reviews and operates Monday through Friday from 7:30 AM to 4:30 PM. As a supply house, they stock replacement parts, ignition transformers, nozzles, and carry multiple manufacturer lines including A.O. Smith, Amana, and Amtrol. Customers can browse inventory online or visit their Plainview location to purchase components for heating system repairs and maintenance.
What distinguishes Patriot Supply from typical HVAC contractors is their focus on same-day parts availability and overnight shipping directly from manufacturers. Reviewers specifically mention the ability to check product stock outside regular business hours, a feature that helps contractors plan their service calls efficiently. The business maintains a broad inventory of boiler parts and aftermarket components at competitive retail prices, serving customers who struggle to find specialty items elsewhere. Their online catalog allows comparison shopping before visiting the store.
Several reviewers share specific experiences that illustrate the business's approach to customer service. One homeowner recounts how Bill overnighted a difficult-to-find fuel pump from the manufacturer, arriving the next day as promised. Another describes a technician setting aside a capacitor for will-call pickup, completing the transaction in under five minutes. A DIY couple mentions purchasing multiple boiler parts over the years, praising the courteous and knowledgeable staff who help navigate inventory choices. However, one negative review describes a confrontation over a return policy, with a reviewer claiming a manager hung up during a dispute about a supposedly unused part.
What Customers Say
Six of seven detailed reviews award 5 stars, with customers praising same-day parts availability, overnight shipping from manufacturers, and helpful staff who go above and beyond. Positive reviewers specifically mention Bill and a manager who consistently exceed expectations. The sole 1-star review focuses entirely on a return policy dispute, with no complaints about product quality or pricing.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
HVAC Parts Supply
Stocking replacement components including capacitors, fuel pumps, ignition transformers, and nozzles for various heating systems.
Boiler Parts
Specializing in boiler repair parts with multiple manufacturer lines available for both residential and commercial units.
Online Inventory Search
Website allows customers to browse and compare product availability before visiting or ordering.
Will-Call Pickup
Customers can reserve parts by phone and pick up at the Plainview location, with same-day availability on many items.
Aftermarket Parts
Offering aftermarket components at competitive retail prices, with reviewers noting durability lasting several years.
Manufacturer Direct Ordering
Ability to source parts directly from manufacturers, including overnight shipping on specialty items.