Home Services at The Home Depot

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About Home Services at The Home Depot
Home Services at The Home Depot operates as the installation and project division within the Port Chester, NY Home Depot location at 100 Westchester Ave. This general contractor service handles appliance delivery and setup, flooring installation, bathroom renovations, and countertop projects for homeowners throughout Westchester County. The business maintains extended operating hours, opening at 7 AM Monday through Saturday and 8 AM on Sundays, accommodating schedules for customers who cannot during typical work hours. With a rating of 1 star derived from 3 customer reviews, this service has generated significant negative feedback regarding installation quality and customer communication.
The Port Chester Home Depot installation team coordinates with third-party contractors to complete home improvement projects ranging from appliance setup to full bathroom redesigns. Service offerings include flooring measurement and installation, countertop templating and fitting, and appliance delivery with hookup. Customers purchasing materials at the store can arrange professional installation through the services department, though the actual work is performed by contracted installers rather than Home Depot employees.
Customer reviews document specific service failures experienced at this location. One customer described a washer and dryer installation spanning multiple failed appointments, with third-party installers failing to appear on five separate occasions before finally completing the job. Another reviewer recounted being told they fit a stereotype regarding cabinet style preferences during a bathroom design consultation. A third customer reported receiving stained countertops with no resolution offered despite waiting five years for their kitchen project.
What Customers Say
All three reviews assign 1 star, citing installation failures, poor communication, and unmet compensation promises. Recurring complaints include third-party installer no-shows, multiple required re-measurements, and staff making dismissive or inappropriate comments about customer choices. No positive themes or named technicians receiving praise appear in available feedback.
Working Hours
| SundayToday | 8 AM–8 PM |
| Monday | 7 AM–10 PM |
| Tuesday | 7 AM–10 PM |
| Wednesday | 7 AM–10 PM |
| Thursday | 7 AM–10 PM |
| Friday | 7 AM–10 PM |
| Saturday | 7 AM–8 PM |
Services
Appliance Delivery & Installation
Delivery and setup of major appliances including washers, dryers, refrigerators, and ranges through scheduled appointments.
Flooring Measurement & Installation
In-home measurement services and professional installation for hardwood, tile, laminate, and carpet flooring.
Bathroom Renovation
Full bathroom remodeling services including design consultation, tile work, and fixture installation.
Countertop Templating & Installation
Template creation and installation for stone, quartz, and laminate countertops from materials purchased at the store.
Project Coordination
Scheduling and management of third-party contractors for various home improvement installation projects.
In-Home Measurements
Professional measurement services to ensure accurate material ordering before installation begins.