Heatherwood Port Jefferson

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About Heatherwood Port Jefferson
Heatherwood Port Jefferson is an apartment rental agency operating in Port Jefferson Station, New York, with a strong presence across Long Island including Brooklyn and Queens communities. The agency maintains a 4.7-star rating derived from 267 reviews, demonstrating consistent tenant satisfaction. Residents can reach the office Monday through Saturday from 8:30 AM to 5 PM at (631) 670-2870. The property at 39 Piedmont Drive offers renovated units featuring in-unit washers and dryers, with amenities including a gym, pool, and convenient parking.
What distinguishes Heatherwood is its commitment to responsive, personalized tenant support throughout the rental experience. The website provides comprehensive floor plans, amenity details, and lifestyle information for prospective residents exploring options across multiple Long Island communities. The application process is supported by staff who guide applicants step-by-step, with reviewers specifically noting patience and kindness during what can otherwise be a stressful transition. The maintenance team operates with notable urgency, addressing emergency requests outside standard business hours.
Customer stories from reviews highlight the tangible difference staff dedication makes. When one resident found herself locked out on a Friday evening, technician Tom arrived within 15 minutes and resolved the issue in under 10 minutes. Another reviewer described Jordan and Stephanie walking her through the entire application process step-by-step, accommodating her learning needs with remarkable patience. These accounts consistently mention thorough move-in inspections where technicians explain how every system operates, ensuring new residents feel confident in their homes.
What Customers Say
All five sampled reviews carry 5-star ratings, with three specifically naming staff members Jordan, Stephanie, and Tom. Positive themes dominate: application process assistance, maintenance responsiveness, renovated unit quality, and on-site attentiveness. One reviewer noted a parking incident with a neighbor but characterized most residents as nice, while another mentioned the gym and pool renovation took a year to complete.
Working Hours
| SundayToday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | 8:30 AM–5 PM |
Services
Apartment Leasing
Full-service rental application and move-in coordination for residential units across Long Island communities.
Move-In Inspections
Technician-led walkthroughs explaining all apartment systems including heating, cooling, and appliances.
Emergency Maintenance
After-hours lockout and urgent repair services, with documented same-day response times.
Routine Maintenance
On-site maintenance team handling repairs, unit updates, and community upkeep.
Renovated Unit Rentals
Updated apartments featuring in-unit washers, dryers, modern fixtures, and open floor plans.
Amenity Access
Residents enjoy gym facilities, swimming pool, and convenient parking throughout the community.