Sears Appliance Repair

Sears Appliance Repair serves Queens Village, NY and surrounding neighborhoods with appliance repair services, holding a 4.4-star rating across 161 customer reviews. The business operates seven days a week from 7 AM to 11 PM, providing flexible scheduling for residents throughout the Queens area. Reviewers consistently mention the technicians arrived within scheduled windows and communicated clearly about diagnostic findings before proceeding with repairs.

The company dispatches named technicians including Robert, Harel, and Jacob to service calls across the Queens Village coverage area. Positive reviewers describe these technicians as professional, knowledgeable, and thorough in explaining repair processes in accessible language. One reviewer noted Harel offered to arrive earlier than the scheduled appointment and diagnosed an issue within five minutes, while another praised Robert for walking through each machine cycle until identifying the problem.

Negative reviews reveal tensions around service fees, warranty claims, and payment disputes. One customer described a technician refusing to enter the home without upfront payment, while another reported a cancelled service without direct communication. These accounts suggest that clarifying payment terms and warranty coverage before the technician arrives may help prevent misunderstandings.