Northern Heating and Air

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About Northern Heating and Air
Northern Heating and Air operates as a heating and cooling contractor in Queensbury, New York, maintaining 24-hour availability across all seven days of the week. The business holds a 4.4-star rating compiled from 45 customer reviews, positioning it among more Established regional service providers in the Glens Falls metropolitan area. Residents of Queensbury and surrounding Warren County communities can access emergency heating and cooling repairs through their (518) 745-0400 phone line.
What distinguishes Northern Heating and Air from neighboring contractors is their commitment to rapid response, with technicians arriving at customer homes within one hour of the initial service call based on documented client experiences. Their service model emphasizes transparent diagnostic communication, with technicians explaining each repair step before proceeding with parts replacement. The company handles diverse residential equipment including boilers, furnaces, and traditional split-system air conditioning units.
Client testimonials name specific technicians who handled complicated repair scenarios. Mike performed the initial furnace evaluation and diagnosis, while Alex completed the follow-up part installation, with both men arriving ahead of scheduled appointment windows. One reviewer documented a same-day emergency call during evening hours that resulted in sub-60-minute technician arrival. However, another client experienced significant delays with parts ordering and communication regarding replacement unit scheduling after being assured of a two-to-three week timeline.
What Customers Say
2 of 3 detailed reviews express dissatisfaction with customer service policies and parts ordering delays, while the single 5-star review specifically praises technicians Mike and Alex for arriving within one hour and explaining each repair step. Negative reviews cite that non-contract customers may receive limited priority during high-demand periods.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
24-Hour Emergency Heating Repair
Round-the-clock response for heating system failures including furnaces and boilers, with documented sub-60-minute arrival options.
Boiler Service & Replacement
Diagnosis, repair, and replacement of residential boiler systems with experience documented across multiple unit configurations.
Furnace Troubleshooting & Repair
Comprehensive furnace diagnostics with technician explanation of each repair step before proceeding with parts replacement.
Air Conditioning Service
AC repair and maintenance for residential split systems, including inducer assembly replacements and refrigerant handling.
Indoor Air Quality Assessment
System evaluation for air quality concerns, with diagnostic explanation provided as standard service practice.