What should I do if my heating system fails on a weekend in Quogue?

Call Durand HVAC. One reviewer reported their heat failed on a Saturday and help arrived within 20 minutes.

How quickly can I get a response from this contractor?

The company answers calls directly with a person, avoiding automated phone trees that delay service.

Does this contractor handle emergency heating repairs?

Yes. Their same-day Saturday response demonstrates emergency repair capability for heating system failures.

What types of heating systems does this contractor service?

Based on review mentioning a burner repair, they service residential heating systems including burners.

Are weekend appointments available?

Yes, as evidenced by a Saturday service call completed within 20 minutes of initial contact.

Durand HVAC Systems, Inc.

HVAC contractor

5.0(1 reviews)

12 Quogue Plaza Trail, Quogue, NY 11959

(631) 653-0024

Call (631) 653-0024 Get Directions

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About Durand HVAC Systems, Inc.

Durand HVAC Systems, Inc. operates as a heating and cooling contractor in Quogue, New York, holding a 5.0-star rating from a single client review. The company maintains standard weekday business hours, serving residential clients throughout the Quogue area with installation, repair, and maintenance services for heating and cooling systems.

This contractor differentiates itself through exceptional responsiveness and direct client communication. A reviewer specifically praised the ability to reach an actual person by phone rather than navigating automated systems, and documented a same-day arrival within 20 minutes during a Saturday emergency when their heating system failed.

Customer feedback highlights the technical skill and interpersonal approach of service technicians. Christine Joyce's review describes a technician who arrived quickly on a weekend, repaired the burner, and demonstrated both helpfulness and kindness throughout the service call. This level of prompt emergency response and customer-focused interaction appears to define the company's service philosophy.

What Customers Say

One reviewer awarded 5 stars, specifically praising same-day Saturday arrival within 20 minutes and describing the technician who fixed their burner as helpful and kind. The reviewer also highlighted that calling the company connects customers directly to a person rather than an automated system.

5.0 · 1 reviews

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