Dwight Plumbing & Heating Inc

Dwight Plumbing and Heating Inc has operated continuously in Rensselaer, New York, serving the Capital Region since 2010. The company holds proper licensing for plumbing and HVAC work in Albany County and maintains an A+ rating with the Better Business Bureau. With 32 customer reviews averaging 4.2 stars, the team serves residential and commercial clients across Albany, Delmar, Latham, Clifton Park, and surrounding Upstate NY communities. Owner Harvey Whitmore manages day-to-day operations and personally answers customer calls, a hands-on approach that distinguishes this family-operated shop from larger corporate competitors.

This contractor distinguishes itself through 24-hour emergency availability and transparent pricing structure. Unlike many Capital Region shops that charge by estimated "book time," Dwight Plumbing and Heating bills on actual time and material, with labor rates between $100-$115 per hour significantly below the $150-$200 hourly rates charged by unlicensed operators. The company offers free estimates, stocks Energy Star certified equipment, and maintains a service fleet capable of handling everything from minor pipe leaks to complete boiler replacements and custom HVAC system design.

Customer reviews highlight specific technicians and scenarios demonstrating responsive service. Technician Tom repaired a gas leak for reviewer Alex Wambach, with no recurrence weeks after the repair. Owner Harvey DeGroff personally walked reviewer Brandon DeGroff through diagnostic steps over the phone during a holiday weekend boiler failure, identifying the problem without requiring a service call. These examples illustrate the shop's willingness to invest time in customer education even when not accepting new accounts.