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Claim This BusinessIrr Supply Center Inc operates as a plumbing and HVAC supply distributor in Rochester, New York, serving contractors across Western and Central New York. With a rating of 4.4 stars from 16 customer reviews, the company has built a reputation among professional tradespeople for responsive service and product availability. The distributor maintains a physical location at 250 North Avenue in Rochester and operates Monday through Friday from 7:30 AM to 4:30 PM, providing will-call and counter service for contractors who need parts same-day. The business stocks equipment and materials spanning multiple trades, including plumbing, HVAC, refrigeration, electrical, and water systems, making it a comprehensive source for contractor supply needs in the Greater Rochester region and surrounding markets.
What distinguishes Irr Supply from other regional distributors is the breadth of its product catalog and the technical support available to contractors. The company carries specialized equipment including Mitsubishi mini split systems and ICP Tempstar furnaces and air conditioners, offering both residential and commercial-grade options. Their online ordering system allows contractors to create and save material lists for specific job types, a feature particularly valuable for those managing multiple projects. Additionally, Irr Supply provides training and certification classes on products they carry, helping contractors stay current with new technologies and installation methods. The distributor operates showrooms in several New York markets including Metro Buffalo, Niagara County, Greater Rochester, Southern Tier, Central New York, and Pennsylvania.
Customer feedback highlights the responsiveness and knowledge of the Irr Supply team. One reviewer, Jeff Leist, specifically praised the company's ability to locate difficult-to-find parts that other suppliers could not provide. John Romich noted the staff is fast and pleasant to work with, while another contractor reviewer described the team as knowledgeable and efficient, requiring no wait time when arriving at the counter. Jim Marullo summarized the experience as fast service from great people. The single lower rating from Scott Chauncey cited difficulty working with the company, suggesting that some contractor interactions may vary based on specific needs or circumstances.
Of 8 reviewer accounts, 5 award perfect 5-star ratings while 1 provides a 1-star review citing difficulty. Positive reviewers consistently mention fast service, staff knowledge, and the ability to find parts other suppliers lack. The distributor rating of 4.4 stars reflects mixed but generally favorable contractor sentiment, with technical expertise and product availability emerging as primary strengths.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Distributes furnaces, air conditioners, mini split systems, and ductwork components from brands including Mitsubishi and ICP Tempstar.
Stocking pipes, fittings, valves, and related materials for professional plumbing contractors.
Commercial and residential refrigeration supplies for contractors serving cold storage and HVAC applications.
Electrical materials and components for contractor projects across residential and commercial markets.
Water heaters, filtration systems, and related water treatment equipment distribution.
Web-based system allowing contractors to create, save, and reorder material lists for specific job types.
Same-day parts pickup for contractors with will-call orders, with fast service and minimal wait times.
Certification classes and product training for contractors on equipment and installation methods.