ARB Mechanical Services

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About ARB Mechanical Services
ARB Mechanical Services operates as an HVAC contractor in Rocky Point, New York, holding a 3.9-star rating compiled from 16 customer reviews. The business maintains standard weekday operating hours from 8:30 AM to 4:30 PM, serving residents throughout the Rocky Point area and surrounding communities on Long Island. Potential clients can reach the company directly at (631) 821-0800 or visit their location at 712 Route 25A. The company appears to handle residential heating and cooling systems, though specific brand partnerships or specialty certifications are not prominently displayed on their website.
The contractor's online presence remains fairly straightforward, featuring basic navigation for home, about, and contact information without highlighting particular manufacturer partnerships or specialized service offerings. Unlike some competitors who prominently advertise rebate programs, workmanship guarantees, or niche technical specialties, ARB Mechanical Services presents a traditional HVAC service model focused on core heating and cooling solutions. The company does not appear to offer unusual add-on services such as indoor air quality systems, commercial refrigeration, or contractor-only equipment distribution.
Several reviewers specifically named technicians who handled their service calls, providing insight into the customer experience. One reviewer recounted how Greg and Nick diagnosed and repaired an AC problem in under two hours, resolving an issue another company had estimated would require a full day of work. Another customer mentioned Dennis and Nick as polite, professional technicians who arrived promptly and communicated clearly throughout the service process. A third reviewer noted Anthony's patience in accommodating work schedules and thoroughly explaining required procedures, with workers completing a full day of attic work without complaint.
What Customers Say
Of 16 total reviews, five customers awarded five stars while two gave one-star ratings. Positive reviews frequently mention specific technicians (Greg, Nick, Dennis, Anthony) and praise responsiveness, professionalism, and efficient repairs. Negative reviews cite installation quality concerns, with one customer describing improper pipe routing that caused ceiling damage, and another criticizing customer service responsiveness and basic service omissions like filter changes. No single theme dominates across all reviews, creating an overall mixed sentiment profile.
Working Hours
| SundayToday | Closed |
| Monday | 8:30 AM–4:30 PM |
| Tuesday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| Thursday | 8:30 AM–4:30 PM |
| Friday | 8:30 AM–4:30 PM |
| Saturday | Closed |
Services
AC Repair
Diagnostic and repair services for air conditioning systems, with same-day availability reported by customers.
Heating System Service
Maintenance and repair for home heating systems, particularly central air conditioning.
Central Air Installation
Full central air installation services including new unit setup and ductwork considerations.
Preventive Maintenance
Service contract offerings for ongoing HVAC system maintenance and tune-ups.
System Diagnostics
Technical assessment of HVAC issues to identify problems and recommend appropriate repairs.