Duell Plumbing & Heating

Duell Plumbing & Heating has kept Schenectady homes comfortable since 1980, building a reputation across four decades as the neighborhood plumber homeowners call when they need results. Founded nearly 45 years ago, this full-service contractor now fieldsa team of licensed technicians serving the entire Capital Region, including Albany, Troy, and the surrounding towns. With 390 verified reviews generating a 4.8-star average, the company has earned the kind of trust that only comes from consistent, quality work, evidenced by hundreds of customers willing to share their experiences online.

What distinguishes Duell from neighborhood handymen is their investment in diagnostic technology and ongoing manufacturer certifications. Their team handles everything from traditional drain cleaning to high-efficiency boiler installations, meaning they do not subcontract specialty work to third-party crews. The company maintains same-day availability for emergencies, a practical feature when a leaking water heater or backed-up sewer line strikes a Schenectady family on a Friday evening.

Homeowners who reviewed Duell consistently name the technicians who solved their problems. Nate appears across multiple reviews for his ability to diagnose furnace issues other contractors missed, and reviewer Steven Miller praised same-day scheduling for a leak repair that his family needed urgently. Another reviewer, Michael Peteani, noted how the crew installed a new power-vent gas water heater on the same day he called, work he described as crisp and thorough, with every technical element explained clearly. Steve has installed sump pumps for customers while clearly explaining the process, and multiple reviewers cite the office staff as helpful and responsive.