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About HeatWave
HeatWave is an HVAC contractor serving Shortsville, New York, and maintains around-the-clock availability seven days a week. The business holds a 3.4-star rating compiled from seven customer reviews, offering furnace maintenance, boiler installation, and related heating and cooling services. A reviewer described the operation as a family business that has handled heating system work in the area for decades, noting the team treats customers differently than large corporate HVAC companies would.
The available reviews provide limited insight into specific technical specializations or brand partnerships. One long-term customer mentioned the business installed her boiler heating system twenty-six years ago and described the technicians as pleasant and willing to explain procedures in plain language. Without a business website or published service documentation, specific offerings like equipment brands, warranty programs, or advanced certifications cannot be confirmed from external sources.
Customer experiences with HeatWave reveal mixed service consistency. One couple reported scheduling furnace maintenance for a month, only to have the appointment cancelled twice with just ten minutes notice before the scheduled time, causing both reviewers to miss work. Another reviewer noted a no-show and perceived high pricing. Positive feedback highlighted a technician described as consistently helpful and a decades-old boiler installation that continues operating. The contrast between these accounts suggests variability in day-to-day service reliability.
What Customers Say
Two of five named reviewers reported no-show or last-minute cancellation experiences, while three reviewers awarded 5 stars citing helpful interactions and a boiler system installed twenty-six years ago that still functions. Negative reviews specifically mention pricing concerns, whereas positive feedback emphasizes the family-business approach and technician explanations.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Maintenance
Scheduled tune-ups and inspections for residential furnace systems.
Furnace Repair
Diagnostic and repair services for malfunctioning residential furnaces.
Boiler Installation
Installation of boiler heating systems for residential properties.
Boiler Repair
Repair services for existing boiler heating systems.
24/7 Emergency HVAC Service
Around-the-clock emergency availability for heating and cooling system failures.