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About Sofia Wash & Fold Inc
Sofia Wash & Fold Inc operates as a laundromat in Shrub Oak, New York, maintaining a 3.7-star rating compiled from 46 customer reviews. The facility provides daily service from 6 AM to 11 PM, offering wash and fold services to local residents. Located in the Shrub Oak area, the business serves the surrounding Westchester County community.
Customer feedback presents mixed experiences regarding equipment reliability and pricing. Multiple reviewers note concerns with dryer performance, describing instances where clothing remained damp after multiple cycles. Several reviews mention periodic price increases on machine operations. The most recent positive review defends the business against prior negative feedback, describing a specific incident where a customer's dissatisfaction stemmed from cycle selection rather than equipment malfunction.
Reviewers have documented challenges with customer service interactions, including difficulties reaching ownership and concerns about machine maintenance. One reviewer notes the business filled a need when home laundry units were unavailable, though expressing frustration with drying times and costs. The facility remains operational for local residents seeking commercial laundry services in the Shrub Oak area.
What Customers Say
3 of 46 reviewers mention dryer performance issues, with multiple describing clothes remaining damp after full cycles. Price increases appear in 2 negative reviews as a recurring concern. A single 5-star review attributes a prior complaint to user error rather than equipment failure, though this represents a minority perspective.
Working Hours
| SundayToday | 6 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | 6 AM–11 PM |
| Friday | 6 AM–11 PM |
| Saturday | 6 AM–11 PM |
Services
Self-Service Laundry
Commercial washers and dryers available for customer use with various load size options.
Wash and Fold Service
Full-service laundry processing where staff wash, dry, and fold items for customers.
Drop-Off Laundry
Customers can drop off laundry and return later for completed service.
Large Load Handling
Facilities capable of handling oversized laundry loads not suitable for home machines.