Ferguson Bath, Kitchen & Lighting Gallery

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Ferguson Bath, Kitchen & Lighting Gallery
Ferguson Bath, Kitchen & Lighting Gallery operates as a bathroom supply store in Southampton, New York, holding a 3.6-star rating derived from 77 customer reviews. The showroom provides plumbing fixtures, bathroom accessories, and lighting solutions to residents and renovation professionals throughout the Southampton area. Customers can visit the showroom Monday through Friday from 9 AM to 5 PM, with Saturday hours extending from 10 AM to 5 PM. The business functions as a retail location for specialty plumbing supplies, assisting homeowners and contractors in sourcing specific fixtures for renovation projects.
The Southampton branch distinguishes itself through an extensive specialty plumbing supply inventory that exceeds what typical home improvement stores carry. If a particular fixture remains unavailable in-stock, staff members work directly with customers to locate products through other vendor networks. This specialized sourcing approach has earned the location recognition as a go-to destination for hard-to-find bathroom and plumbing components in the eastern Long Island market.
Customer reviews document several positive service interactions, with staff members including Jane, Meagan, and Jonathan Rich cited for their responsiveness and problem-solving efforts. One reviewer recounted how Jonathan Rich intervened on their behalf regarding a soap dispenser issue, ultimately securing a replacement when troubleshooting a new insert proved unsuccessful. Another reviewer described a same-day fixture order processed efficiently through collaboration between office and showroom staff. However, one reviewer's experience with showroom personnel highlights that customer service consistency may vary across different staff interactions.
What Customers Say
77 reviews yield a 3.6-star average, with three five-star reviews praising staff responsiveness and specialty product sourcing, while one one-star review cites showroom communication issues. Positive reviewers specifically mention Jonathan Rich, Jane, and Meagan by name, highlighting their problem-solving approach and professional communication.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 10 AM–5 PM |
Services
Plumbing Fixtures
Faucets, sinks, toilets, and specialty plumbing components for residential bathrooms and kitchens.
Bathroom Accessories
Towel bars, mirrors, and finishing hardware to complete bathroom renovations.
Lighting Solutions
Indoor and bathroom-appropriate lighting fixtures available through the gallery department.
Specialty Product Sourcing
Staff assists in locating hard-to-find and specialty-order items not carried in-stock.
Trade Professional Services
Assistance with fixture orders for contractors managing renovation projects for clients.