Hi-Qual Heating & Cooling Inc
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About Hi-Qual Heating & Cooling Inc
Hi-Qual Heating & Cooling Inc operates as an air conditioning contractor serving Spencerport and the broader Monroe County region. The company maintains a 4.7-star average rating derived from 26 customer reviews, demonstrating consistent service quality for residential heating and cooling needs. Business hours run Monday through Friday from 8 AM to 4:30 PM, with the phone number (585) 352-8330 available for scheduling appointments.
Customer reviews highlight several distinguishing service qualities. Multiple reviewers specifically praised competitive pricing, with one customer noting they researched options and found Hi-Qual beat almost every competitor's quote. The company completed a full air conditioning and heating installation in two days, with reviewers emphasizing clean work practices that left homes tidy. Reviewers consistently described technicians as friendly, knowledgeable, and willing to help even after initial service was provided.
Specific technician experiences appear throughout the feedback. A reviewer described Rick going above and beyond to help diagnose a problem and source the correct replacement part, calling the service stellar. Don received recognition for providing an honest, trustworthy assessment during initial diagnosis. One reviewer specifically mentioned a friendly canine presence in the office, describing the dog as a four-legged receptionist.
What Customers Say
All 26 reviews carry 4 or 5 stars, with customers consistently mentioning same-day heater repair, respectful property treatment during installations, and helpful diagnostic explanations. Multiple reviewers specifically named Don and Rick as technicians who provided honest assessments and went beyond expected service.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Furnace Installation
Complete furnace installation with respectful property treatment and professional setup from estimate through completion.
Air Conditioning Replacement
Full AC unit replacement services, with documented same-day emergency repairs available.
Heating System Repair
Heating system diagnostics and repair, with same-day service for failed heating equipment.
Furnace Motor Replacement
Furnace motor replacement services with technician walkthrough of every step in the process.
System Diagnostics
Honest system diagnostics to confirm problems and identify correct replacement parts.