Alternative Carbon Energy Systems, Inc. (ACES)

Alternative Carbon Energy Systems, Inc., commonly called ACES, serves Springwater, New York, as a contractor specializing in geothermal system installations. The business holds a 2.5-star rating drawn from two customer reviews. Potential clients should note that the company does not currently have published working hours, and interested homeowners will need to contact ACES directly at (585) 935-7186 to discuss availability.

With limited online presence, specifics about ACES's service differentiation remain unclear. The single detailed review indicates the company installs geothermal heating and cooling systems at competitive price points compared to other regional providers. One reviewer noted the system functions as expected following installation.

The sole detailed review describes a mixed customer experience. Reviewer Doug Owens noted the installation crew was personable and communicative but lacked professionalism in execution. Specific concerns included inconsistent arrival times, tracked mud throughout the home, damage to landscaping including smashed trees, and leftover food debris in the yard. Post-installation issues reportedly included a split rubber boot on ductwork, a stuck air filter requiring replacement, and incomplete foundation repairs. Owens stated he paid approximately $35,000 and subsequently needed to address multiple workmanship issues himself. He reported making multiple complaints with promises of resolution but experienced no follow-up contact from ACES after payment.