P.A.C. Plumbing, Heating, & A/C

P.A.C. Plumbing, Heating, & A/C has earned a 4.9-star average across 2,482 client reviews on Staten Island, establishing themselves as a leading full-service contractor for residential heating, cooling, and plumbing systems. Their team handles everything from routine maintenance to complex boiler replacements and water filtration installations, serving homeowners throughout all five boroughs. The company maintains standard weekday hours with Saturday availability, providing flexible scheduling for residents managing busy New York household schedules.

What distinguishes P.A.C. from competing contractors is their multidisciplinary expertise spanning three distinct trades under one roof. Their technicians demonstrate specialized knowledge with high-efficiency boiler systems including Weil-McClain Ultra condensing units and Bosch installations rated at 96% efficiency. Reviewers consistently praise their transparent communication style, noting the team avoids aggressive upselling while delivering thorough diagnostic assessments. The company also offers water filtration system installations, addressing a growing concern for indoor water quality among Staten Island homeowners.

Customer reviews highlight specific technicians who delivered exceptional service during challenging scenarios. Luis F received recognition for diagnosing a complex Weil-McClain boiler issue, performing a meticulous five-year maintenance that included heat exchanger cleaning, gasket replacement, igniter installation, and condensate trap servicing. Another reviewer described Ken resolving a leaky pipe and faucet issue that previous contractors could not fix. The company also handled a challenging boiler replacement involving both radiant floor and baseboard zones, returning to ensure proper mixing valve calibration until the system operated perfectly.