Total Restoration Industries, LLC

Total Restoration Industries, LLC is a fire damage restoration and water damage recovery contractor based in Syosset, New York. The company serves communities throughout the Tri-State area and holds a 4.7-star rating derived from 102 customer reviews, with recent feedback emphasizing the team's responsiveness and communication throughout the restoration process. Emergency availability around the clock ensures homeowners experiencing sudden damage receive immediate professional assistance.

What distinguishes this contractor is their dual capability in both fire and water damage emergencies, a combination that allows them to handle complex scenarios where both damage types intersect. The company maintains 24-hour emergency service with same-day response, a feature repeatedly praised in customer feedback as a critical benefit during stressful damage situations. Their service model covers the full restoration journey from initial assessment through final cleanup.

Customer reviews highlight specific technicians who managed restoration projects. One reviewer described Joe's team handling water damage in a basement rental, noting their clear communication and efficient work. Another review mentioned Dulli, the project manager, coordinating same-day response for basement flooding, with the crew carefully packing belongings and addressing mildew. A third reviewer referenced Joey, a supervisor who answered questions and addressed issues throughout a multi-floor water damage scenario involving a burst pipe. The consistent theme across these reviews is the team's ability to transform a stressful situation into a manageable restoration experience.