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Claim This BusinessAppliance Parts Warehouse USA, Inc. operates from its Shop City Plaza location at the corner of Teall Ave and Grant Blvd in Syracuse, New York. The business holds a 4.7-star rating compiled from 102 customer reviews, reflecting consistent service quality for homeowners tackling appliance repairs. Serving the Syracuse metro area and surrounding Upstate New York communities, the supplier specializes in matching customers with OEM components for major household appliances by model number lookup. Their retail storefront welcomes walk-in shoppers Monday through Friday from 9AM to 5PM and Saturday from 9AM to 2PM.
The warehouse differentiates itself through an extensive in-stock inventory spanning multiple appliance categories including washers, dryers, dishwashers, refrigerators, furnaces, and stoves. Their parts selection covers premium brands such as Whirlpool, Kenmore, Samsung, LG, Maytag, GE, Electrolux, and KitchenAid, ensuring customers find genuine manufacturer components rather than aftermarket alternatives. A dedicated water filter section stocks replacement cartridges for popular refrigerator brands. The DIY-minded customer base can call ahead with a model number and receive without the markup charged by third-party online retailers.
Named technicians have earned repeated recognition in customer reviews for their technical knowledge and problem-solving approach. Walter guided one customer through a complete dryer repair by identifying not only the correct heating element but also the specific tools required to complete the job. Dennis went above and beyond when an exact oven ignition component was unavailable, sourcing an alternative solution that resolved the customer's issue. Jamie provided cost-saving advice that beat a competitor's quote, while multiple reviewers praised the staff's willingness to explain repair procedures to customers learning to service their own appliances.
Of six named technician encounters, five resulted in 5-star reviews citing expertise, part availability, and cost savings; one negative review centered on telephone hold times rather than repair quality. Positive feedback specifically highlights Dennis finding solutions when exact parts were out of stock and Walter providing tool lists alongside part numbers.
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–2 PM |
Call with your appliance model number and staff identifies exact manufacturer components for washers, dryers, refrigerators, dishwashers, and furnaces.
Physical inventory of heating elements, pumps, igniters, motors, and control boards for major household appliance brands.
Genuine parts for Whirlpool, Kenmore, Samsung, LG, Maytag, GE, Electrolux, KitchenAid, Frigidaire, and other leading manufacturers.
Replacement water filter cartridges for GE, Whirlpool, Kenmore, Samsung, LG, Maytag, and Electrolux refrigerators.
Staff provides tool recommendations, repair procedure guidance, and troubleshooting advice for homeowner-performed appliance fixes.