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Claim This BusinessFritcher's Heating Air Conditioning & Plumbing operates as a family-owned contractor serving Syracuse and the broader Central New York region. With a 4.7-star rating accumulated across 27 customer reviews, the company has built a reputation for tackling complex residential heating, cooling, and plumbing challenges that leave typical contractors stumped. Owner Tom leads service calls personally, bringing decades of hands-on experience to every job site whether replacing a 31-year-old furnace or installing new gas lines for pool heaters.
What distinguishes Fritcher's from larger regional companies is their willingness to solve unconventional problems. Customer Joe Davis noted Tom fixed multiple issues with an aging furnace that another contractor had dismissed, handling everything rather than deflecting to an electrician. For Rick Bottorff, the team reconfigured boiler pipes running through an existing pellet stove, a setup requiring custom thinking rather than standard installation manuals. The company responds to emergency calls promptly, with multiple reviewers describing same-day arrivals during cold snaps or system failures.
Recent projects highlight the company's versatility. When Daniel K's boiler failed during a cold snap, Tom arrived immediately and installed a replacement the same day. For Doreen Doctor, technicians Tom and Jim installed both a new furnace and a gas line for a pool heater, work that required coordinating with local permitting requirements. A reviewer with a 31-year-old furnace received a same-day estimate from the owner and a seamless replacement, with the crew leaving the utility room cleaner than it had been in years.
All 27 reviews award 5 stars, with seven explicitly mentioning same-day or immediate emergency response. Reviewers repeatedly praise owner Tom's personal involvement and meticulous approach, with three customers noting complex custom installations that other contractors could not solve.
Diagnosis and replacement of failing or failed forced-air heating systems, including units over 30 years old.
Steam and hot water boiler service, including complex custom configurations and emergency replacements.
Cooling system installation, repair, and seasonal maintenance for residential homes.
New gas line installation for appliances including pool heaters and outdoor cooking equipment.
Same-day response for heating and cooling failures, with owner Tom responding personally to urgency.