Tarry Fuel Oil Co., Inc.

Tarry Fuel Oil Co., Inc. is a fuel supplier based in Tarrytown, New York, maintaining a 3.5-star rating from 28 customer reviews. The company operates Monday through Friday from 8 AM to 4:30 PM, serving residential and commercial clients throughout Tarrytown and the surrounding Westchester County region. Multiple reviewers note the company has provided fuel delivery and heating system services to local customers for many years, establishing long-term relationships within the community. As a local business serving the Hudson Valley, they understand the heating needs of properties in this climate zone where winters can be particularly demanding.

What distinguishes this company is their dedication to resolving complex heating system problems beyond normal business hours. Reviewers describe technicians who work late into the evening, including one who arrived after 10 PM on a night when outdoor temperatures dipped to just 4 degrees Fahrenheit. The service team takes time to ensure each repair meets proper specifications rather than rushing through jobs. This thorough approach has earned praise from customers who appreciate technicians explaining the work and ensuring systems operate at full potential. Reviewers specifically mention the technicians could have glossed over issues but chose to do the job completely.

Jon Richer specifically named Aaron as the technician who came out past 10 PM on a frigid evening, patiently tuning an oil boiler and ensuring it operated at peak performance despite the late hour and cold conditions. Yale Zhang highlighted the customer service team's professional and responsive approach, noting it was refreshing to work with a company that genuinely cares about its customers. Vinny Marano praised the office staff's friendliness and the service team's extensive knowledge, stating Tarry Fuel is the easiest company to work with after trying several others over the years. However, some customers have reported inconsistent experiences with phone availability and initial interactions, with one reviewer noting difficulty reaching the office.