Frank's Mr. Plumber

Frank's Mr. Plumber has been serving the Tonawanda, NY community and surrounding Western New York areas for over two decades, building a reputation as a reliable residential plumbing specialist. The company holds proper licensing and insurance, with 1,417 reviews averaging an exceptional 4.8-star rating. Whether homeowners in Amherst, Kenmore, or the City of Tonawanda face a minor leak or a major sewer emergency, the team responds with extended hours seven days a week, starting as early as 8 AM and operating until 10 PM on most days.

What distinguishes Frank's Mr. Plumber from other area plumbers is their commitment to same-day service for urgent situations and their ability to handle complex, multi-system projects. The company has demonstrated expertise in comprehensive basement waterproofing solutions, including sump pump installation, foundation repair, and drainage system replacements that can involve work on systems dating back to the 1980s. Their technicians arrive with the right tools and knowledge, as evidenced by reviews noting they complete jobs other contractors couldn't resolve.

The customer stories speak directly to the company's service quality. When Paulo DeMelo experienced a sewer backup, technician Kyle W arrived within hours of his morning call, professionally diagnosing and resolving the issue the same day. For a 2014 basement waterproofing client who returned in 2026 for her mother's home, Tom D. and Tyler G. replaced a 1984 drain system while keeping the homeowner informed throughout. Reviewer Carin Adey specifically praised Kevin, Seth, and Aiden for their persistence on tough drain jobs in older homes, noting they never gave up.