SL Custom Construction

SL Custom Construction operates as a kitchen remodeler serving Victor, New York, and surrounding communities. The contractor holds a 4.5-star rating compiled from 94 customer reviews, indicating generally positive client experiences. Business operations run Monday through Friday from 7 AM to 5 PM, with weekend availability not currently offered. Potential clients in the Victor area seeking kitchen renovation services can reach the contractor directly at (585) 704-1187 to discuss project requirements.

Public customer feedback reveals significant concerns about this contractor's work quality and professional standards. One detailed review from a client who invested nearly $47,000 describes structural failures including improper concrete installation without expansion joints, sub-base cracking from inadequate compaction, and the absence of reinforcement materials like rebar or wire mesh. The reviewer also documents a serious safety concern involving a crew leader arriving at the job site under the influence of alcohol. When structural defects were identified, the company's response was limited to offering a minor balance waiver rather than addressing the underlying integrity issues. These allegations, if accurate, represent substantial departures from standard construction practices.

Prospective clients should carefully evaluate this contractor before committing to any project. The single detailed review available alleges catastrophic structural failures requiring complete removal and redo, with assessment from independent industry professionals reportedly confirming the project as a total loss. The reviewer's account includes specific technical failures: buckled structural frames, damaged siding, and severe cracking. Homeowners considering this contractor may wish to request references, verify licensing, and consider obtaining multiple quotes before proceeding.