Robert E Otto Glass Inc.

Robert E Otto Glass Inc. operates as a glass and mirror shop serving Wainscott and the broader Hamptons region with a 4.5-star rating drawn from 38 customer reviews. The business handles residential projects ranging from custom shower enclosures to window pane replacements and screen door repairs. Located in Wainscott, New York, the company maintains standard weekday hours with limited Saturday availability for service calls.

What distinguishes this contractor is their ability to execute unusual custom requests that many glass shops would decline. Reviewers describe the team crafting a vehicle side mirror from a hand-drawn template within one hour, fabricating copper screen doors to exact specifications, and installing industrial-style glass panels on wire staircases with decorative silver hinges. The combination of in-office support staff who assist with design coordination and field technicians who handle installation creates a single point of accountability for projects.

Multiple reviewers specifically commend technicians by name. Jocelyn C. Palmer mentions John and other crew members as highly competent and tidy, noting the office staff are friendly and responsive. Michelle Barone describes working with Sam and Maryann on a shower glass project, highlighting their helpfulness during a last-minute service call. Kevin Farrell describes the operation as a family business that has been operational in East Hampton for an extended period, citing their longevity as evidence of professional reliability.