What should I do if my AC stops working during a Washingtonville heat wave?

Call Coles at (845) 496-9119. Reviewers report same-day or next-day appointments even when other companies are booked weeks out.

How quickly can Coles respond to an HVAC emergency?

One reviewer scheduled an appointment for the next day with a 12-2 window and received a courtesy call when the technician was en route.

Are Coles technicians licensed and experienced?

Reviewers describe technicians as knowledgeable, with one noting Chris diagnosed a refrigerant issue and completed repairs in one hour.

Does Coles offer new system installation or only repairs?

The business services both new and existing systems, including furnace and AC unit maintenance and repairs.

How does Coles handle pricing for emergency service calls?

A reviewer noted the invoice price for refrigerant recharge and AC repair was very reasonable, with no pressure to replace the entire unit.

Coles of Washingtonville

Plumber

4.9(69 reviews)

52 E Main St, Washingtonville, NY 10992

(845) 496-9119

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About Coles of Washingtonville

Coles of Washingtonville maintains a 4.9-star rating across 69 reviews, serving residential customers in Washingtonville, NY with heating, cooling, and plumbing services. The family-owned business operates Monday through Friday from 8 AM to 4 PM, providing same-day and next-day service appointments for urgent HVAC needs. Customers consistently mention fair pricing and professional interactions with the office staff who schedules service calls.

Reviewers specifically highlight the responsiveness of dispatcher Emma, who communicates technician arrival times and coordinates same-day appointments during heat waves when other companies cite booking delays. Technician Chris received praise for diagnosing a low refrigerant issue and restoring an AC unit within an hour, while other technicians have serviced furnaces and performed system maintenance. The company has served the community for decades, with one reviewer noting a relationship spanning from the 1990s to present.

Customers transitioning from long-term service providers recommend Coles for their knowledgeable, personable technicians who explain repairs clearly and arrive within scheduled time windows. The business handles residential heating and cooling emergencies alongside routine maintenance, with pricing described as reasonable across multiple reviews.

What Customers Say

All three featured reviewers award 5 stars, with each mentioning specific technicians (Chris, Emma) and service scenarios including same-day AC refrigerant repair, furnace maintenance, and multi-year customer relationships. Positive themes across reviews include fair pricing, professional communication, and knowledgeable technicians.

4.9 · 69 reviews

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Working Hours

SundayToday	Closed
Monday	8 AM–4 PM
Tuesday	8 AM–4 PM
Wednesday	8 AM–4 PM
Thursday	8 AM–4 PM
Friday	8 AM–4 PM
Saturday	Closed

Services

AC Repair & Maintenance

Diagnosing refrigerant issues, cooling system tune-ups, and emergency AC repairs for residential homes.

Heating System Service

Furnace inspections, heating system tune-ups, and repairs to keep residential heating systems running efficiently.

Residential Plumbing

Plumbing repairs and maintenance for residential customers in the Washingtonville area.

Emergency HVAC Service

Same-day and next-day appointments for urgent heating and cooling issues, including heat wave emergencies.

HVAC Maintenance & Inspections

System inspections, preventive maintenance, and performance checks for both heating and cooling equipment.

Diagnostic Services

Professional assessments of HVAC system conditions with clear explanations of needed repairs.