D.P. Bartlett & Sons Plumbing, Heating & A/C

D.P. Bartlett & Sons Plumbing, Heating & A/C serves Watertown, Adams, and surrounding northern New York communities from their Adams location at 58 N Main St. The company holds 63 customer reviews with a 4.1-star average rating. Founded in 1991, this family owned and operated business maintains full licensing and certification to handle residential plumbing, heating, and cooling systems. The contractor operates Monday through Friday from 7 AM to 3 PM, providing services ranging from new equipment installations to routine maintenance and emergency repairs.

The company emphasizes customer satisfaction as its core business principle, founded on quality, pricing, and service commitments. They offer free professional consultations and estimates for homeowners evaluating heating and plumbing projects. As a full-service provider, they handle both new installations and repairs across plumbing infrastructure and climate control systems, serving as a single source for comprehensive home comfort solutions.

Reviewers specifically mention technician Wade by name, praising his thorough explanations and efficient work on water heater replacements. One customer described Wade replacing a problematic on-demand water system with a 50-gallon tank heater, completing the work quickly at a competitive price. Another reviewer noted the company responded to a Saturday heating failure by mid-week, when other area contractors offered no availability. However, some customers report challenges with scheduling responsiveness and wait times extending several weeks for non-emergency work.